Fan Policy

This Fan Policy, also called the Fan Terms, applies when you buy access to a space through VIPpass. It works together with our Terms and Conditions and Privacy Policy.

The creator sells you access to their space. VIPpass takes your payment on the creator's behalf, lets you in, tracks when your access ends and handles problems.

Every checkout link opens an entry gate with two boxes: “I am 18 or older” and “I accept the Fan Terms and Privacy Policy”. You cannot see the payment page until you tick both.

Your device remembers that you passed the gate for 30 days, and asks again whenever these terms or the Privacy Policy change. We keep a record of what you confirmed and when.

If you are under 18, or not allowed to view adult content where you live, do not use VIPpass. If you lie about your age, we will remove you without a refund. Where the law requires it, we may ask for a stronger age check.

• You pay by mobile money, card or USDT, depending on your country.
• Checkout shows the plan price, any service fee as a separate line and the total, before you pay.
• You do not need an account. We create your record from your payment.
• Receipts and statements show a neutral billing name.
• Creators never see your payment details.

Your payment provider's own terms also apply to your payment.

We grant access only when the payment provider confirms that your money arrived. A payment screen or screenshot is not enough.

Make sure the number or username you give is right. A wrong one delays your access.

Some spaces have a free preview channel you can open before paying. It is optional and free.

Your plan is for 7, 30 or 90 days, or lifetime, as shown at checkout. It starts when your payment is confirmed.

We remind you 3 days and 1 day before your access ends, and on the day it ends, through the bot or by SMS. On Telegram, the bot removes you within minutes of your access ending. On WhatsApp and Snapchat, the creator removes you.

A lifetime plan lasts for as long as the space is live on VIPpass.

• Renew from the bot with /renew, from the link in your reminder, or from your membership page.
• If you renew before your access ends, the new period starts from your current end date, so you lose nothing by renewing early.
• Mobile money is never charged automatically. You renew it yourself each time.
• Automatic renewal is offered only for payment methods that support it, and only if you turn it on.
• You can cancel renewal at any time. You keep access until your current period ends. Cancelling does not refund the time you have left.
• If a creator changes a price, the new price applies to new memberships and renewals, never to a period you have already paid for.

Open your membership page to see every membership, its end date and its renewal button in one place. We send a one-time code to your phone to log you in. On Telegram, the bot's /status command shows when your access ends.

Refunds are never automatic. If you did not get the access you paid for, tap “Problem with access?” on your receipt or membership page. You can message the creator through VIPpass, without sharing your contact details, or open a ticket with our support team.

Support first tries to fix your access, for example by resending your link or asking the creator to add you. If that does not work, or your case calls for it, we refund you, including the service fee. A refund ends your membership and removes you from the space.

We do not usually refund a membership after you have been let in, for example because you changed your mind, unless the law requires it.

If you reverse a mobile money payment or dispute a card payment, your membership is paused while the dispute is open. Please contact us first, because we can usually sort the problem out faster. Reversing payments dishonestly can get you banned.

If a creator pauses a space, nobody new can join and nobody can renew, but you keep access until your current period ends.

If we suspend a space, for example while we look into a report, we tell you that access is paused. Contact support about your membership.

As a member, you must not:

• Copy, screenshot, record, sell or share a creator's content.
• Share your invite link or your access with anyone else.
• Harass, threaten or blackmail a creator or other members, or try to find out who they are.
• Ask a creator for in-person meetings or services.

Creators can report members who break these rules, with evidence. If you do, we can remove you without a refund and ban you from every space on VIPpass.

Report a space from its checkout page, your membership page or the bot's /report command. Choose a reason: a minor, someone who did not consent, in-person services, a scam, or something else.

A report about a minor or someone who did not consent suspends the space straight away while our team reviews it. Please report only in good faith. Making false reports on purpose breaks these terms.

VIPpass does not host or check what creators post, and is not responsible for it. Your membership gives you a personal right to view the space while your access lasts. It gives you no right to copy, sell or share anything in it.

Creators see your membership, its end date and only the WhatsApp number or Snapchat username they need to add you. They never see your payment details. The Privacy Policy explains the rest.

When we change this policy, we update the version number and date at the top of this page, and the entry gate asks you to accept the new version before you pay again.

Questions about this policy go to [email protected]. To report a space, use the report option on the checkout page, your membership page or the bot's /report command, which reaches our safety team fastest.